Vinted Users Share Anger About Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.